Rustic Woven Rattan Gourd Outdoor Pendant Light IP65 Waterproof Exterior Hanging Lamp for Garden and Patio

Brand: ALLO LIVING

The Rustic Woven Rattan Gourd Outdoor Pendant Light combines organic textures with a unique silhouette to transform any exterior space. Crafted from durable glue rattan and stainless steel, this weather-resistant hanging lamp provides a warm and inviting glow, making it an ideal choice for gardens, patios, and outdoor dining areas. Its natural brown tones and artisanal weave create a cozy atmosphere while ensuring long-lasting performance in various weather conditions.

Product Features

• Handcrafted woven rattan design in a distinctive gourd shape for a rustic aesthetic
• IP65 rated for superior water and dust resistance in outdoor environments
• Adjustable 47.2-inch hanging wire for customizable height installation
• Includes a replaceable E27 light source with a warm 3000K color temperature
• Constructed from high-quality glue rattan and stainless steel for enhanced durability

Shipping Policy

We aim to ensure your order arrives smoothly and on time.

Order Processing Time
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed after 2:00 PM (GMT+8) or on weekends/holidays will be processed on the next business day.

Shipping Methods & Delivery Time

• Standard Shipping (In-stock / Regular Items):
  Delivery in 20–25 days (may arrive earlier) — Free shipping
• Standard Shipping (Custom-Made Items):
  Delivery in 35–45 days (may arrive earlier) — Free shipping
• Expedited Shipping:
  Delivery in 7–15 days — Contact customer support for a quote

Important Notes

• Delivery times may vary due to customs, local regulations, peak seasons, or carrier delays.
• We do not ship to PO Boxes, APO/FPO addresses, or parcel forwarding stations.
• Customs duties and taxes (if any) are the customer’s responsibility.
• A tracking number will be provided after shipment (please allow 1–3 days for updates).
• For lost, delayed, or damaged packages, contact us within 7 days of the expected delivery date.
• Please ensure your shipping information is accurate — we are not responsible for incorrect or incomplete addresses.

Contact Us
Email: support@alloliving.com

Return & Refund Policy

We want you to be happy with your purchase! You can return items within 30 days of delivery.

1. Conditions for Returns

• Items must be new, unused, uninstalled, and in original packaging with all manuals, accessories, and tags.
• Please provide proof of purchase.

2. Non-Returnable Items

• Customized or made-to-order products
• Clearance or final sale items
• Items damaged by misuse or improper installation

3. Return Shipping

• Defective, damaged, or wrong items: We provide a prepaid return label.
• Change of mind or personal reasons: Customers pay return shipping.
• No restocking fees apply.

4. How to Return

1. Email support@alloliving.com with your order number and reason.
2. Wait for authorization and instructions.
3. If returning yourself, use a trackable shipping method.
4. Do not send items without authorization.

5. Return Address

Allo Living – Returns Processing Center


Flat 1506, 15/F, Cheung Fung Commercial Bldg, 21-25 Cheung Sha Wan Road, Sham Shui Po, Kowloon, Hong Kong 999077

6. Damaged or Defective Items

• Contact us within 14 days of delivery and provide photos.
• We offer replacement or a full refund.

7. Refunds

• Processed within 10 business days after we receive and inspect your return.
• Banks may take extra time to post the refund.

8. Order Cancellation

• Full refund if canceled before shipment.
• After shipment, standard return process applies.

9. International Returns

• Customer is responsible for customs duties and taxes unless the return is due to our error.

10. Questions?

Contact us at support@alloliving.com or +852 95029849.