At AlloLiving, we strive to make every purchase simple, transparent, and secure. This Payment Policy explains the payment options we offer and how your information is safely handled throughout the checkout process.

Accepted Payment Methods

To provide flexibility and convenience, AlloLiving accepts a wide range of trusted international payment methods:

  • Credit/Debit Cards: Visa, Mastercard, American Express (AMEX), JCB, Discover, Diners Club, and UnionPay.

  • Digital Wallets: Apple Pay and Google Pay.

  • Online Payment Platforms: PayPal.

All orders must be paid in full at the time of checkout. We currently do not support installment plans or cash on delivery.

Secure Payment Processing

Your financial security is our top priority.

  • All transactions on https://alloliving.com are protected by SSL encryption (Secure Socket Layer).

  • We use PCI-compliant payment gateways (such as PayPal and Shopify Payments) to ensure that your credit card information is never stored on our servers.

Order Confirmation

Once your payment is successfully completed, you will receive an Order Confirmation Email containing your purchase summary and order number. If you do not see it in your inbox after a few minutes, please check your spam folder or contact our support team at support@alloliving.com.

Billing Information

To avoid processing delays or order cancellations, please ensure that the billing name, address, and card details match exactly what is registered with your financial institution. Orders containing mismatched or unverifiable billing details may be subject to review or cancellation for your protection.

Taxes and Duties

Any applicable sales tax or import duties will be calculated and clearly displayed at checkout according to your shipping destination and local regulations. There are no hidden fees beyond the final price shown during the checkout process.

Fraud & Transaction Verification

As part of our commitment to a safe shopping environment, AlloLiving utilizes automated and manual fraud screening systems. We reserve the right to review any transaction that appears suspicious. In such cases, our support team will notify you, and a full refund will be issued if the transaction cannot be verified.

Head Office Address

Flat 1506, 15/F, Cheung Fung Commercial Building
21–25 Cheung Sha Wan Road,
Sham Shui Po, Hong Kong

Phone
+852 9502 9849
Working Hours
We provide customer support 24/7.Feel free to send us your questions — our team will respond promptly.
Email
support@alloliving.com