Shipping Policy

At AlloLiving, we prioritize delivering your favorite products promptly and securely. Each order is carefully packaged and shipped through trusted carriers to ensure a reliable and smooth delivery experience. We strive to make shipping efficient so you can enjoy your purchase without unnecessary delays.

Order Processing Time

All orders are processed within 1 to 3 business days (Monday through Friday). Orders placed after our daily cutoff time of 2:00 PM (GMT-8, Pacific Time, Los Angeles) will be processed on the following business day. Please note that orders are not processed or shipped on weekends or public holidays.

Shipping Charges

We proudly offer Free Shipping on all orders. No additional fees are applied at checkout for standard delivery.

Shipping Time & Fees

Country / Region	Shipping Time	Total Delivery Time (processing + transit)	Shipping Fees	Order Handling Time
United States, Canada, United Kingdom, France, Germany, Italy, Spain, Australia, UAE, New Zealand	10–15 business days	11–18 business days	Free	1–3 business days

Order Tracking

After your order ships, you will receive a shipping confirmation email containing a tracking number to monitor your package directly with the carrier. If you do not receive tracking details within 3 business days after your order, please contact our customer support.

Delivery Issues or Delays

If your package is delayed significantly or marked as delivered but not received, please contact us immediately so we can assist in locating your shipment.

Damaged or Lost Packages

If your package arrives damaged, please:

• Take clear photos of the item and packaging
• Contact our customer service within 7 days of delivery
• Email your order number and photos to support@alloliving.com

Refunds or replacements require photographic proof of damage.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for shipments sent to incorrect or incomplete addresses. If you need to update your address before shipping, contact us promptly.