Handcrafted Hammered Brass Pendant Lamp for Modern Kitchen Island and Elegant Dining Room

Brand: ALLO LIVING

This masterfully crafted Brass Suspension Lamp showcases a unique hand-hammered texture that brings warmth and artisanal character to any interior space. The matte finish of the brass shade diffuses light beautifully, creating a sophisticated atmosphere whether used as a single statement piece or in a cluster. Designed with both form and function in mind, it serves as an excellent lighting solution for kitchen islands, dining tables, or cozy reading nooks.

Product Features

• Authentic hammered brass construction with a refined matte finish
• Versatile installation options suitable for residential and commercial spaces
• Integrated eyelet design for a secure and minimalist suspension
• Available in four distinct sculptural models to suit diverse design palettes
• Customizable cable length to accommodate various ceiling heights
• Compatible with standard LED and Edison bulbs for customized illumination

Shipping Policy

We aim to ensure your order arrives smoothly and on time.

Order Processing Time
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed after 2:00 PM (GMT+8) or on weekends/holidays will be processed on the next business day.

Shipping Methods & Delivery Time

• Standard Shipping (In-stock / Regular Items):
  Delivery in 20–25 days (may arrive earlier) — Free shipping
• Standard Shipping (Custom-Made Items):
  Delivery in 35–45 days (may arrive earlier) — Free shipping
• Expedited Shipping:
  Delivery in 7–15 days — Contact customer support for a quote

Important Notes

• Delivery times may vary due to customs, local regulations, peak seasons, or carrier delays.
• We do not ship to PO Boxes, APO/FPO addresses, or parcel forwarding stations.
• Customs duties and taxes (if any) are the customer’s responsibility.
• A tracking number will be provided after shipment (please allow 1–3 days for updates).
• For lost, delayed, or damaged packages, contact us within 7 days of the expected delivery date.
• Please ensure your shipping information is accurate — we are not responsible for incorrect or incomplete addresses.

Contact Us
Email: support@alloliving.com

Return & Refund Policy

We want you to be happy with your purchase! You can return items within 30 days of delivery.

1. Conditions for Returns

• Items must be new, unused, uninstalled, and in original packaging with all manuals, accessories, and tags.
• Please provide proof of purchase.

2. Non-Returnable Items

• Customized or made-to-order products
• Clearance or final sale items
• Items damaged by misuse or improper installation

3. Return Shipping

• Defective, damaged, or wrong items: We provide a prepaid return label.
• Change of mind or personal reasons: Customers pay return shipping.
• No restocking fees apply.

4. How to Return

1. Email support@alloliving.com with your order number and reason.
2. Wait for authorization and instructions.
3. If returning yourself, use a trackable shipping method.
4. Do not send items without authorization.

5. Return Address

Allo Living – Returns Processing Center


Flat 1506, 15/F, Cheung Fung Commercial Bldg, 21-25 Cheung Sha Wan Road, Sham Shui Po, Kowloon, Hong Kong 999077

6. Damaged or Defective Items

• Contact us within 14 days of delivery and provide photos.
• We offer replacement or a full refund.

7. Refunds

• Processed within 10 business days after we receive and inspect your return.
• Banks may take extra time to post the refund.

8. Order Cancellation

• Full refund if canceled before shipment.
• After shipment, standard return process applies.

9. International Returns

• Customer is responsible for customs duties and taxes unless the return is due to our error.

10. Questions?

Contact us at support@alloliving.com or +852 95029849.