Levels Series Modern Layered Glass LED Pendant Light and Ceiling Hanging Fixture

Brand: ALLO LIVING

The Levels Series Pendant Light is a masterpiece of contemporary design, crafted to bring a sense of serenity and balance to your interior. Featuring a sophisticated multi-layered glass aesthetic, this fixture emits a warm, inviting glow that transforms any room into a tranquil retreat. Whether installed as a focal point in a dining room or a stylish accent in a bedroom, its versatile design adapts effortlessly to modern decor styles.

Product Features

• Sophisticated multi-layered glass design for a unique visual depth
• Energy-efficient integrated LED light source with multiple color temperatures
• Available in vibrant smoke grey, green, and orange glass finishes
• Adjustable hanging height for customizable installation in any room
• Durable construction with high-quality translucent glass and metal hardware

Single layer Size: Dia 25cm x H 11cm / ∅ 9.5″ x H 4.3″

Single layer Size: Dia 35cm x H 11cm / ∅ 13.8″ x H 4.3″

Single layer Size: Dia 45cm x H 11cm / ∅ 17.7″ x H 4.3″

Double layer Size: Dia 35cm x H 22cm / ∅ 13.8″ x H 8.7″

Double layer Size: Dia 45cm x H 22cm / ∅ 17.7″ x H 8.7″

Three layer Size: Dia 45cm x H 33cm / ∅ 17.7″ x H 13″

Shipping Policy

We aim to ensure your order arrives smoothly and on time.

Order Processing Time
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed after 2:00 PM (GMT+8) or on weekends/holidays will be processed on the next business day.

Shipping Methods & Delivery Time

• Standard Shipping (In-stock / Regular Items):
  Delivery in 20–25 days (may arrive earlier) — Free shipping
• Standard Shipping (Custom-Made Items):
  Delivery in 35–45 days (may arrive earlier) — Free shipping
• Expedited Shipping:
  Delivery in 7–15 days — Contact customer support for a quote

Important Notes

• Delivery times may vary due to customs, local regulations, peak seasons, or carrier delays.
• We do not ship to PO Boxes, APO/FPO addresses, or parcel forwarding stations.
• Customs duties and taxes (if any) are the customer’s responsibility.
• A tracking number will be provided after shipment (please allow 1–3 days for updates).
• For lost, delayed, or damaged packages, contact us within 7 days of the expected delivery date.
• Please ensure your shipping information is accurate — we are not responsible for incorrect or incomplete addresses.

Contact Us
Email: support@alloliving.com

Return & Refund Policy

We want you to be happy with your purchase! You can return items within 30 days of delivery.

1. Conditions for Returns

• Items must be new, unused, uninstalled, and in original packaging with all manuals, accessories, and tags.
• Please provide proof of purchase.

2. Non-Returnable Items

• Customized or made-to-order products
• Clearance or final sale items
• Items damaged by misuse or improper installation

3. Return Shipping

• Defective, damaged, or wrong items: We provide a prepaid return label.
• Change of mind or personal reasons: Customers pay return shipping.
• No restocking fees apply.

4. How to Return

1. Email support@alloliving.com with your order number and reason.
2. Wait for authorization and instructions.
3. If returning yourself, use a trackable shipping method.
4. Do not send items without authorization.

5. Return Address

Allo Living – Returns Processing Center


Flat 1506, 15/F, Cheung Fung Commercial Bldg, 21-25 Cheung Sha Wan Road, Sham Shui Po, Kowloon, Hong Kong 999077

6. Damaged or Defective Items

• Contact us within 14 days of delivery and provide photos.
• We offer replacement or a full refund.

7. Refunds

• Processed within 10 business days after we receive and inspect your return.
• Banks may take extra time to post the refund.

8. Order Cancellation

• Full refund if canceled before shipment.
• After shipment, standard return process applies.

9. International Returns

• Customer is responsible for customs duties and taxes unless the return is due to our error.

10. Questions?

Contact us at support@alloliving.com or +852 95029849.