Waterproof Low Voltage LED Recessed Step Light Side Emitting Landscape Ground Lighting

Brand: ALLO LIVING

Enhance your outdoor ambiance and safety with this premium recessed step light, specifically designed for sophisticated landscape illumination. Featuring a specialized side-emitting orientation, this fixture provides a soft, controlled glow that is perfect for highlighting stairs, garden pathways, and architectural features in both residential and commercial outdoor settings.

Product Features

• Durable Construction: Manufactured from integrally die-casted aluminum alloy, providing a robust and stable structure that is highly resistant to impact.
• Weatherproof Performance: Engineered with an IP54 protection rating to ensure the fixture remains shielded against dust and water splashes for reliable outdoor use.
• Corrosion Protection: The high-quality aluminum housing is treated with a rust-proof finish, maintaining its integrity and appearance in various climate conditions.
• Energy Efficient Lighting: Equipped with a high-performance 3W LED light source that offers consistent warm brightness while optimizing power consumption.

Shipping Policy

We aim to ensure your order arrives smoothly and on time.

Order Processing Time
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed after 2:00 PM (GMT+8) or on weekends/holidays will be processed on the next business day.

Shipping Methods & Delivery Time

• Standard Shipping (In-stock / Regular Items):
  Delivery in 20–25 days (may arrive earlier) — Free shipping
• Standard Shipping (Custom-Made Items):
  Delivery in 35–45 days (may arrive earlier) — Free shipping
• Expedited Shipping:
  Delivery in 7–15 days — Contact customer support for a quote

Important Notes

• Delivery times may vary due to customs, local regulations, peak seasons, or carrier delays.
• We do not ship to PO Boxes, APO/FPO addresses, or parcel forwarding stations.
• Customs duties and taxes (if any) are the customer’s responsibility.
• A tracking number will be provided after shipment (please allow 1–3 days for updates).
• For lost, delayed, or damaged packages, contact us within 7 days of the expected delivery date.
• Please ensure your shipping information is accurate — we are not responsible for incorrect or incomplete addresses.

Contact Us
Email: support@alloliving.com

Return & Refund Policy

We want you to be happy with your purchase! You can return items within 30 days of delivery.

1. Conditions for Returns

• Items must be new, unused, uninstalled, and in original packaging with all manuals, accessories, and tags.
• Please provide proof of purchase.

2. Non-Returnable Items

• Customized or made-to-order products
• Clearance or final sale items
• Items damaged by misuse or improper installation

3. Return Shipping

• Defective, damaged, or wrong items: We provide a prepaid return label.
• Change of mind or personal reasons: Customers pay return shipping.
• No restocking fees apply.

4. How to Return

1. Email support@alloliving.com with your order number and reason.
2. Wait for authorization and instructions.
3. If returning yourself, use a trackable shipping method.
4. Do not send items without authorization.

5. Return Address

Allo Living – Returns Processing Center


Flat 1506, 15/F, Cheung Fung Commercial Bldg, 21-25 Cheung Sha Wan Road, Sham Shui Po, Kowloon, Hong Kong 999077

6. Damaged or Defective Items

• Contact us within 14 days of delivery and provide photos.
• We offer replacement or a full refund.

7. Refunds

• Processed within 10 business days after we receive and inspect your return.
• Banks may take extra time to post the refund.

8. Order Cancellation

• Full refund if canceled before shipment.
• After shipment, standard return process applies.

9. International Returns

• Customer is responsible for customs duties and taxes unless the return is due to our error.

10. Questions?

Contact us at support@alloliving.com or +852 95029849.